How We Compare
The UK EAP market has two extremes: large corporate providers that price out SMEs, and budget providers that strip out counselling and ancillary services. EAPEA bridges the gap — real counselling, no minimum contract values, a lifetime price guarantee, and transparent pricing for organisations of every size.
£10.85
Avg ROI per £1 invested (EAPA)
3–10%
Typical EAP utilisation rate
£14
Avg cost per employee / year
24/7
Helpline access, 365 days
| Feature | EAPEAPrice Locked for Life | Large Corporate EAPEnterprise-focused providers | Budget Single-PackageBasic, no-frills plans |
|---|---|---|---|
| Transparent Pricing OnlineNo waiting for a sales callback | |||
| No Minimum Contract ValueNo minimum headcount or billing floor — pay only for your employees | |||
| Price Decreases as your Headcount GrowsVolume discount applied automatically; no minimum billing threshold | |||
| Lifetime Price Guarantee (never increases)Others max out at 1–3 year rate locks; prices rise at renewal | |||
| 24/7 Telephone Helpline | |||
| Structured Counselling SessionsBudget providers often telephone-only | |||
| Face-to-Face CounsellingLarge providers may charge extra | |||
| Video / Online CounsellingBudget providers may offer video but often telephone-first | |||
| Dedicated Account ManagerLarge providers only for big contracts | |||
| Digital Wellbeing Platform & App | |||
| Legal & Financial Information | |||
| Manager Support Line | |||
| Anonymised Usage Reports | |||
| Critical Incident / Trauma Support | |||
| Family Member Access (household) | |||
| Suitable for SMEs (1–250 staff)Large providers often price out small orgs | |||
| No Long Lock-in ContractsAnnual, renewable on your terms | |||
| BACP-Accredited Counsellors |
| Feature | EAPEA | Corporate | Budget |
|---|---|---|---|
| Transparent Pricing Online | |||
| No Minimum Contract Value | |||
| Price Decreases as your Headcount Grows | |||
| Lifetime Price Guarantee (never increases) | |||
| 24/7 Telephone Helpline | |||
| Structured Counselling Sessions | |||
| Face-to-Face Counselling | |||
| Video / Online Counselling | |||
| Dedicated Account Manager | |||
| Digital Wellbeing Platform & App | |||
| Legal & Financial Information | |||
| Manager Support Line | |||
| Anonymised Usage Reports | |||
| Critical Incident / Trauma Support | |||
| Family Member Access (household) | |||
| Suitable for SMEs (1–250 staff) | |||
| No Long Lock-in Contracts | |||
| BACP-Accredited Counsellors |
EAPEA
Price Locked for Life
Large Corporate EAP
Enterprise-focused providers
Budget Single-Package
Basic, no-frills plans
The Problem with the UK EAP Market
Large corporate providers offer comprehensive services — but they're built for enterprise. SMEs face minimum employee thresholds, opaque pricing, and account managers who only talk to you if you have 500+ staff. You won't find a price on their website.
Budget single-package providers fill the SME gap but strip out the core value: structured counselling, video therapy, and face-to-face support. You get a helpline and some resources — not a real mental health pathway.
EAPEA is different. We include structured counselling, video therapy, and face-to-face support as standard — not as expensive add-ons. There are no minimum contract values, so smaller organisations get the same comprehensive cover as large enterprises. And uniquely in the UK market, your price is locked for life: it will never increase for as long as you remain a client, and if your headcount grows, your per-employee rate goes down — not up. Transparent pricing is available online in under two minutes — no sales callback required.
